Privacy Policy

When you fill out our contact form or shoot us an email, we'll collect stuff like your name, email address, phone number, and whatever details you share about your project. Pretty straightforward, right?

We also collect some basic technical info through our website - things like your IP address, browser type, and which pages you visit. It's the standard stuff that helps us understand how people use the site and where we might need to improve things.

If you're just browsing and don't reach out, we're not collecting anything that identifies you personally. You're good to explore.

Simple - we use it to respond to your inquiries and potentially work together on your project. That's the main thing.

If you've reached out about a residential or commercial project, we'll keep your info on file so we can follow up properly and maintain project records. We might also send you updates about your project or occasionally share relevant info about our services - but we're not gonna spam you with weekly newsletters or anything annoying like that.

The technical data helps us fix broken links, see which parts of our site are actually useful, and generally make the site work better. Nothing creepy, just basic website maintenance stuff.

We don't sell your information to anyone. Full stop. That's not our business model, and honestly, it's just not cool.

That said, we do work with some third-party services to keep things running - our web hosting provider, email service, and maybe analytics tools. These folks might have access to some data, but they're bound by their own privacy policies and can't use your info for their own purposes.

If we're legally required to share information (like in response to a court order or something), we'd have to comply. But that's pretty rare and not something we're looking forward to dealing with.

When working on projects, we might share relevant details with contractors, engineers, or consultants - but only what's necessary for the work, and they're bound by confidentiality agreements.

Yeah, we use cookies - the digital kind, not the delicious kind (though we have those in the office sometimes).

Cookies are tiny files that help our website remember things like whether you've visited before or what language preference you've set. Some are essential for the site to work properly, others help us understand site usage patterns.

Most browsers let you control cookies through their settings. You can block 'em if you want, but some parts of the site might not work as smoothly. Your choice though.

We might use Google Analytics or similar tools to understand traffic patterns. These services collect data in aggregate, so we're looking at trends rather than tracking individuals around the internet.

We keep your personal information for as long as needed to fulfill the purposes we collected it for. If we're working together on a project, we'll keep records for several years after completion - that's standard practice in architecture for legal and professional reasons.

If you reached out but we didn't end up working together, we'll typically keep your contact info for a couple years in case you circle back. After that, it gets deleted unless there's a specific reason to keep it longer.

Technical logs and analytics data are usually kept for shorter periods - often just a few months - since they're mainly useful for immediate troubleshooting and improvements.

In Canada, you've got rights when it comes to your personal info. You can ask us what data we have about you, request corrections if something's wrong, or ask us to delete your information (within reason - we can't delete project records that we're legally required to keep).

Want to opt out of marketing emails? Just hit unsubscribe or let us know. No hard feelings.

If you want to access, update, or delete your data, just reach out to us at studio@halcyonfield.info or give us a call at (604) 555-0147. We'll handle it promptly - usually within a few business days.

Under Canadian privacy law (PIPEDA), you've also got the right to file a complaint with the Privacy Commissioner if you think we've mishandled your information. We hope it doesn't come to that, but the option's there.

We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. That means secure servers, encrypted connections where appropriate, and limiting access to personal data within our team.

That said, no system is 100% secure. We do our best, but we can't guarantee absolute security. It's kinda like designing a building - we follow best practices and codes, but we can't control every possible variable.

If there's ever a data breach that affects your personal information, we'll let you know as required by Canadian law and work to fix the issue ASAP.

Our website might link to other sites - maybe suppliers, industry organizations, or project examples. Once you click through to those sites, this privacy policy no longer applies. Those sites have their own privacy practices, which you'll want to check out.

We try to link to reputable sites, but we're not responsible for their content or how they handle your data. Just something to keep in mind when you're clicking around.

We might update this privacy policy from time to time - maybe because laws change, our practices evolve, or we add new features to the site. When we make significant changes, we'll update the date at the top of this page.

For major changes that affect how we handle your data, we'll try to give you a heads-up through email or a notice on the site. But it's worth checking back here occasionally, especially if privacy stuff matters to you.

Got questions about this privacy policy or how we handle your data? We're happy to chat about it.

Reach out to us:

Halcyon Field Architecture
1245 West 4th Avenue
Vancouver, BC V6H 1N8
Canada

Email: studio@halcyonfield.info
Phone: (604) 555-0147

We'll get back to you as soon as we can - usually within a couple business days, unless we're buried in project deadlines.